Wissal El Gadir
Vienna
Summary
I am committed to continuously learning and improving, always trying to give my best in every situation and to support the team to achieve common goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
MOXY HOTEL
05.2025 - 06.2025
- Welcomed and assisted international guests during check-in and check-out procedures
- Managed reservations and provided front desk customer service in English
- Occasionally supported the bar by preparing and serving drinks
- Worked collaboratively with the team in a fast-paced, guest-oriented environment
- Developed multitasking and communication skills
Flight Attendant
LAUDA EUROPE
09.2023 - 02.2025
- I provided high-quality service to passengers, managed complex situations with professionalism, and ensured safety through pre-flight checks and emergency briefings.
- I received ongoing training in emergency procedures and collaborated with the crew to maintain safety and smooth operations, adhering to company policies.
Employee
MUSGRAVE
04.2023 - 08.2023
- I gained valuable experience in customer service and logistics at Musgrave, where I developed strong communication skills and the ability to thrive in a fast-paced environment.
- Additionally, I pursued English language studies, significantly improving both my written and spoken fluency.
Sales Assistant
VANNUCCI
11.2022 - 02.2023
- During this period I dealt with sales and cash management of a high level clothing store in the heart of Milan.
Check-in agent
AIRPORT MXP
07.2022 - 10.2022
- I worked on behalf of EasyJet as a ground staff; I gained valuable experience in the aviation industry, handling check-in, boarding, customer care, and irregular baggage payments.
- I worked well in a team, ensuring clear communication and excellent service to build customer loyalty.
Fast food attendant
MCDONALD'S
07.2020 - 03.2022
- At McDonald's, I handled payment processing, ensured work areas were clean and efficient, and balanced quality with speed.
- I listened to customer feedback, provided solutions, and maintained a positive attitude, contributing to both individual and team success.
- I met goals on time, participated in team projects, and trained new hires as a crew trainer.
Education
High school diploma - Business
G.RAVIZZA
Novara01.2018
Skills
- PASSENGER SERVICES
- IN-FLIGHT SALES
- CABIN SAFETY
- FIRST AID
- TEAM COLLABORATION
- CONFLICT RESOLUTION
Certification
- ENGLISH LANGUAGE COURSE MY ENGLISH SCHOOL JAN 2020 - DEC 2020
- DIVING LICENSE F.I.A.S. ITALIAN FEDERATION OF UNDERWATER ACTIVITIES JAN 2020 - DEC 2020
- GERMAN LANGUAGE COURSE MENTOR VIENNA JUL 2025 - PRESENT
LANGUAGES
ENGLISH
ITALIAN
ARABIC
SPANISH
FRENCH
PERSONAL DETAILS
- Date of birth 24 Sep 1998
- Nationality Italian
DRIVING LICENSE
Driving license category B
Timeline
Receptionist
MOXY HOTEL
05.2025 - 06.2025
Flight Attendant
LAUDA EUROPE
09.2023 - 02.2025
Employee
MUSGRAVE
04.2023 - 08.2023
Sales Assistant
VANNUCCI
11.2022 - 02.2023
Check-in agent
AIRPORT MXP
07.2022 - 10.2022
Fast food attendant
MCDONALD'S
07.2020 - 03.2022
High school diploma - Business
G.RAVIZZA