Zsófia Ferincz-Czerődi
Restaurant Manager
Halasztelek
Summary
Dynamic Restaurant Manager with a proven track record at Burger bár-hol, excelling in operations management and customer engagement. Skilled in problem-solving and quality control, I enhanced service efficiency and fostered team collaboration, resulting in improved customer satisfaction and operational success. Adaptable leader committed to driving results in fast-paced environments.
Overview
2026
2026
years of professional experience
4
4
Languages
Work History
Restaurant Manager
Padthai Wokbar
Budapest
06.2024 - Current
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Correctly calculated inventory and ordered appropriate supplies.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Shop Manager
Fornetti
Budapest
10.2023 - 08.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Ensured compliance with company policies and local regulations by regularly updating staff on changes or new requirements.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
- Collaborated with other managers within the company network for best practice sharing and continuous improvement efforts.
Business Manager Director
Burger Bár-hol
Budapest
11.2015 - 10.2023
- Analyzed performance data to identify trends, develop strategies for improvement, and monitor progress toward goals.
- Developed a comprehensive budget plan to maximize resources and control expenses in alignment with company goals.
- Managed cross-functional teams, fostering collaboration and driving productivity improvements.
- Established strong relationships with clients and vendors to foster long-term collaboration opportunities.
- Cultivated a positive work environment that encouraged open communication, teamwork, and innovation among employees.
- Coordinated internal departments to ensure timely delivery of high-quality projects and customer satisfaction.
- Assisted with hiring process and training of new employees.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
- Supervised administrative functions of scheduling, billing, inventory management, front desk reception and office security.
- Collaborated on new projects, such as new openings.
- Coordinated appearance on events and festivals
Sales Associate
Birkás Borház
Events
2013 - 2016
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Collaborated with team members to share best practices and offer support as needed.
Hotel Waiter
Aranybánya Hotel És Üdülőpark
Telkibanya
2011 - 2012
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Coordinated with banquet staff during events to ensure seamless execution of service plans for large groups of attendees.
- Acted as a liaison between guests and other hotel departments, facilitating communication to provide seamless customer experiences.
- Developed strong rapport with customers, leading to increased repeat business and personal recommendations.
- Assisted in training new waitstaff, sharing best practices to improve team performance and guest satisfaction levels.
Education
Russian Language And Culture
Szegedi Tudományegyetem
Szeged, Hungary 04.2001 -
Russian Language And Literature
Universitá Degli Studi Di Udine
UdineHigh School Diploma -
Árpád Vezér Gimnázium
Sárospatak 04.2001 -
Skills
Operations management
Customer engagement
Team management
Adaptable
Catering coordination
Problem-solving
Quality control
Multitasking Abilities
Excellent communication
Relationship building
Timeline
Restaurant Manager
Padthai Wokbar
06.2024 - Current
Shop Manager
Fornetti
10.2023 - 08.2024
Business Manager Director
Burger Bár-hol
11.2015 - 10.2023
Russian Language And Culture
Szegedi Tudományegyetem
04.2001 -
High School Diploma -
Árpád Vezér Gimnázium
04.2001 -
Sales Associate
Birkás Borház
2013 - 2016
Hotel Waiter
Aranybánya Hotel És Üdülőpark
2011 - 2012
Russian Language And Literature
Universitá Degli Studi Di Udine