ZSUZSANNA SIPOS
Budapest
Summary
A versatile language specialist adept at both teaching and translation. Passionate about imparting linguistic skills and facilitating cross-cultural communication through effective translation methods. Experienced in both educational and leadership capacities, dedicated to fostering language proficiency and collaboration within teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fulfillment Operations Specialist
Geodis
09.2020 - 10.2023
- Reviewed inbound and outbound shipments to ensure precision and detect any damages or deviations from quality standards
- Managed customer inquiries and grievances concerning orders, aiming to resolve issues promptly, enhance satisfaction, and foster confidence
- Executed routine cycle counts to validate inventory quantities, consistently achieving an accuracy rate averaging 98%
- Leveraged inventory software, databases, and platforms to monitor shipments, maintain inventory records, and produce comprehensive reports
- Engaged collaboratively with team members to meet daily and weekly objectives, while actively seeking out areas for process enhancement.
EFL INSTRUCTOR
AngloSkills
01.2020 - 07.2020
- Taught English to students from diverse backgrounds, including non-native speakers and those with limited English proficiency
- Developed and implemented lesson plans that incorporated cultural awareness and sensitivity, including activities and materials that highlighted different cultural perspectives
- Monitored student progress through regular assessments and evaluations, and provided personalized feedback and support to help students overcome language barriers and achieve their goals
- Collaborated with other EFL instructors and language experts to develop new curriculum and instructional materials that integrated the latest research on language acquisition and cultural competence
- Achieved an 85% pass rate on English language proficiency exams among students in my classes, exceeding departmental benchmarks and demonstrating the effectiveness of my teaching strategies.
ASSOCIATE TRAINER
Amazon
07.2017 - 03.2019
- Conducted thorough training for new hires, focusing on warehouse fulfillment processes like packing and picking goods
- Monitored trainees' performance, offering real-time feedback to maintain quality and efficiency
- Assisted new employees in adapting to job responsibilities and company culture, ensuring a seamless transition
- Addressed delivery issues promptly to uphold customer satisfaction and resolve feedback
- Collaborated with team to identify and implement process improvements for enhanced operational effectiveness and customer experience.
SUBTITLE TRANSLATOR
Masterfilm Digital Kft
10.2017 - 04.2017
- Translated English to Hungarian subtitles for diverse media including TV shows, documentaries, and videos, ensuring accuracy and clarity
- Collaborated with translators and editors to uphold quality standards and meet project deadlines
- Managed 3-5 subtitle projects monthly, averaging 10,000-15,000 words per month
- Adapted translations to meet subtitle time and space constraints while preserving original meaning and tone
- Engaged in professional development activities to stay current with industry trends and best practices.
Education
Bachelor of Arts in English Language & Literature -
Ferenc Rakoczi II Transcarpathian Hungarian College of Higher Education
Skills
- Operational Efficiency
- Planning and coordination
- Cross-Functional Communication
- Process Planning
- Teaching strategies
- Interactive Learning
Certification
TEFL - Teaching English as a Foreign Language
Volunteer work
TED Subtitle Translation
April 2023 - Present
Languages
Hungarian
Native language
English
Advanced
C1
Timeline
Fulfillment Operations Specialist
Geodis
09.2020 - 10.2023
EFL INSTRUCTOR
AngloSkills
01.2020 - 07.2020
SUBTITLE TRANSLATOR
Masterfilm Digital Kft
10.2017 - 04.2017
ASSOCIATE TRAINER
Amazon
07.2017 - 03.2019
Bachelor of Arts in English Language & Literature -
Ferenc Rakoczi II Transcarpathian Hungarian College of Higher Education
Similar Profiles
Randy LeonardRandy Leonard
Senior Operations Manager at GeodisSenior Operations Manager at Geodis
Stephanie ChappellStephanie Chappell
Operations Supervisor at GeodisOperations Supervisor at Geodis
Jonatan ZaldivarJonatan Zaldivar
Operations Director Contract Logistics at GEODISOperations Director Contract Logistics at GEODIS