Summary
Overview
Work History
Education
Skills
Timeline
Generic
András  Fehér

András Fehér

Operations Manager
Budapest

Summary

Dynamic and results-oriented Operations Manager with extensive experience in overseeing and improving operational processes within a fast-paced environment. Adept at managing costs, developing and implementing procedures, and ensuring top-notch service delivery. Possesses strong communication and leadership skills, with a track record of driving efficiency and enhancing customer satisfaction.

Overview

12
12
years of professional experience

Work History

Operations Manager / Supervisor

Hummusbar
02.2019 - Current
  • Daily Operations: Ensure smooth restaurant operations by overseeing staff, suppliers, and compliance with brand policies. Introduce new products and manage daily tasks like inventory and customer service. Providing full support to branch managers on daily basis.
  • Quality Control: Designed and implemented an audit platform tailored to our brand. Conducted regular audits of franchise partner restaurants to ensure adherence to brand standards and legal regulations.
  • Maintenance: Responsible for ensuring optimal performance and safety of all restaurant machinery.
  • Profit management: Analyzing inventory and sales reports to effectively manage Cost of Goods Sold (COGS) and ensuring operational expenses align with budgetary targets.
  • Development / Expansion: Integrate advanced technology solutions to optimize operations and guest interactions and promote execute new ideas.
    Launching new branches both domestically and internationally, bringing vital operational expertise, technical proficiency, layout-planning capabilities.
  • Crisis Management: Respond quickly and adaptively to emergencies to minimize operational disruptions through swift action.

Restaurant Manager

Hummusbar
05.2014 - 01.2019

Key Responsibilities:

  • Lead team management and coordinate daily restaurant operations effectively.
  • Resolve branch-level issues and manage interactions with regulatory authorities.
  • Maintain documentation and ensure compliance with NÉBIH and HACCP standards.
  • Evaluate team performance, implement necessary adjustments, and maintain consistent HR communication.
  • Follow SOPs, uphold food quality and waste management protocols.
  • Provide exceptional customer service.
  • Maintain the service appearance to reflect the brand's standards.

Smartphone Diagnostics Technician

SBE Ltd
09.2012 - 08.2013

Key Roles:

  • Diagnosing and repairing main boards of various smartphone models
  • Troubleshooting hardware and software issues to ensure optimal functionality
  • Proficient in soldering, component replacement, and meticulous reassembly of smartphone main boards
  • Upholding standards of repair quality and adhering to manufacturer specifications

Education

French - Hungarian Bilingual High School Diploma -

Leőwey Klára High School
Pécs
04.2001 -

Skills

Performance Management

Organizational Management

Team Leadership

Decision-Making

Crisis management

Project Management

Maintenance Planning

Health and safety compliance

Cross-Functional Collaboration

Onboarding and Orientation

Fluent in English

Driving license

Timeline

Operations Manager / Supervisor

Hummusbar
02.2019 - Current

Restaurant Manager

Hummusbar
05.2014 - 01.2019

Smartphone Diagnostics Technician

SBE Ltd
09.2012 - 08.2013

French - Hungarian Bilingual High School Diploma -

Leőwey Klára High School
04.2001 -
András Fehér Operations Manager