Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Gina Árvai

Gina Árvai

EMEA Operations, Account Management Team Leader – CEEMEA & BENE
Budapest

Summary

Experienced Team Leader and former Senior Account Manager with a demonstrated history of working in the information technology and service industry. Skilled in customer service, account management, project management, time management, communication and teamwork. Strong support professional with a Master’s degree in International Management from International Business School.

Overview

7
7
years of professional experience
2
2
Certifications
3
3
Languages

Work History

EMEA Operations, Account Management Team Leader

GSCF
09.2022 - Current
  • Account Management Team Leader in the department of Operations, responsible for leading and supporting the regional account management teams across the CEEMEA and BENE geographies. Manages the day-to-day operations and performance of the team, ensures high-level service delivery for key Business Partner accounts, and drives operational improvements through strategic initiatives. Acts as a key liaison between internal stakeholders and regional leadership to support business continuity and client satisfaction.


  • Develops and implements standard processes and best practices, oversees KPIs, and coordinates onboarding and training of new team members. Leads issue resolution and supports escalations related to financing transactions, portfolio risk, and customer engagement.

Senior Account Manager

Peridot Financing Solutions
01.2022 - 08.2022
  • Senior Account Manager at the department of Operations handle a portfolio of key Business Partner accounts. Provide business support to the essential clients and responsible for the daily management of an account portfolio which is comprised of inventory and/or accounts receivable financing customers.
  • Develops and maintains strong working relationship with key customers and serves as a focal point for collections, collateral management, and customer inquiries. Responsible for territory risk management and customer satisfaction attainment and keeps customers apprised of the condition of their accounts and their ability to support current and future financing volumes.

Account Specialist

Peridot Financial Solutions & IBM Global Financing
09.2018 - 12.2021
  • Commercial Financing Business Support Operations Account Specialists manage a portfolio of Business Partner accounts. Main responsibilities involve credit line and order management, cash collection and conditions monitoring, as well as the daily management of an account portfolio which is comprised of inventory and/or accounts receivable financing customers.

Education

Master Degree - International Management

International Business School
Budapest
01.2018 - 1 2019

Bachelor Degree - Commerce, Hospitality and Tourism

Budapest Business School
Budapest
01.2014 - 1 2018

Skills

Microsoft Office

Certification

IBM - Talent Acceleration Program (2020 - 2021)

Interests

Project work, Information Technology, Blockchain, Reading, Cooking, Traveling, Sports, Oenology

Timeline

EMEA Operations, Account Management Team Leader

GSCF
09.2022 - Current

Senior Account Manager

Peridot Financing Solutions
01.2022 - 08.2022

Account Specialist

Peridot Financial Solutions & IBM Global Financing
09.2018 - 12.2021

Master Degree - International Management

International Business School
01.2018 - 1 2019

Bachelor Degree - Commerce, Hospitality and Tourism

Budapest Business School
01.2014 - 1 2018

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Gina Árvai EMEA Operations, Account Management Team Leader – CEEMEA & BENE