Kende Egyed
Budapest
Summary
I am an ambitious, well organized individual committed to provide foremost customer service. Prepared to implement diverse skill sets, technical proficients and fresh perspectives in line with corporate vision. Eager to learn and try new skills, to be part of a good team. Always interested in developing myself. Interested in joining a work environment with a prepared team, focusing on costumer relations and providing a positive impact.
Overview
6
6
years of professional experience
Work History
Flight Attendant
Wizz Air
08.2023 - Current
- Met all airline and civil aviation regulations, ensuring that passengers were kept safe at all times.
- Comforted and provided reassurance to passengers during unforeseen or stressful events, such as flight turbulence and flight delays.
- Attended training in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Greeted passengers as they boarded or exited the plane.
- Provided attention to people requiring special care.
Waiter
Calibre International
06.2019 - 08.2019
- Managed restaurant closing duties.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
Volunteer Worker
Felolto Keresztény Fesztival
05.2019 - 05.2019
- Led arts and crafts, board games and creative writing to facilitate safe, positive social interactions.
- Executed community programmes aimed toward teenagers and young adults.
- Gathered information, created charts and produced reports for staff.
Education
Management
Babes-Bolyai University
Cluj-Napoca01-2023
High School Diploma -
Salamon Erno Theoretical Lyceum
Gheorgheni01-2020
Skills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Empathy
- Communication skills
- Good time management
- Efficient under pressure
- Team player
- Upbeat, outgoing and positive
Languages
Hungarian
Native language
English
Advanced
C1
Romanian
Upper intermediate
B2
Timeline
Flight Attendant
Wizz Air
08.2023 - Current
Waiter
Calibre International
06.2019 - 08.2019
Volunteer Worker
Felolto Keresztény Fesztival
05.2019 - 05.2019
Management
Babes-Bolyai University
High School Diploma -
Salamon Erno Theoretical Lyceum
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