Summary
Overview
Work History
Education
Skills
Qualificationsandcertifications
Interests
Timeline
Generic

Princess Thulisile Környei

Customer Support Specialist (Total Service)
Budapest

Summary

As a dedicated educator and customer representative, I intend to obtain a position where I can continuously develop extensive professional skills. Therefore utilizing my dedication, enthusiasm, expertise and tools given to advance in the tasks assigned to me as well as drive positive organizational results.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Customer Support Specialist

Wise Europe SA
06.2023 - Current
  • Offering effective assistance to customers and colleagues ensuring the successful use of Wise products

English Teacher

Organic English Language School
12.2019 - 05.2023
  • Offering tailored business and language exam classes

Customer Service Representative

Sanmina-SCI
06.2021 - 12.2021
  • Daily logistical planning of deliveries and liaising with customers and data management

English Teacher

József Attila Általános Iskola
08.2020 - 06.2021
  • Catering language service for primary school learners A1 - B2 Level grammar

English Teacher

Tudasvar Tatabanya Iskola
09.2018 - 06.2021
  • Private consultations with English language learners from A1-C1 Level

English Teacher

EduWiseUp Tutoring Agency; Botswana
05.2016 - 05.2018
  • English grammar and literature tutor of students at all school levels in Botswana

Part-time Intern

University of Botswana - Archaeology Unit
03.2015 - 09.2015
  • Undergraduate teaching assistant for a 3-month contract (not probationary)
  • Assistance in practical archaeological field techniques

Office Assistant

University of Botswana - HIV & AIDS Coordination
09.2009 - 03.2014
  • Administrative duties and records management and while organizing events, ensuring transportation, lodging and meals

Education

Post Graduate Diploma - Education

09.2015 - 06.2016

Bachelor of Arts - Humanities in Archaeology and English

Uni. of Botswana
09.2010 - 05.2014

Skills

    Active listening

    Customer service excellence

    Time management

    Customer Resolution Focused ethic

Qualificationsandcertifications

  • TEFL Certification in Language certification, 01/01/21
  • Post Graduate Diploma in Education, 09/01/15, 06/30/16
  • Bachelor of Arts in Humanities in Archaeology and English, 09/01/10, 05/31/14, University of Botswana

Interests

Rowing, Badminton

Travel and Cultural expeditions, African hair and culture

Timeline

Customer Support Specialist

Wise Europe SA
06.2023 - Current

Customer Service Representative

Sanmina-SCI
06.2021 - 12.2021

English Teacher

József Attila Általános Iskola
08.2020 - 06.2021

English Teacher

Organic English Language School
12.2019 - 05.2023

English Teacher

Tudasvar Tatabanya Iskola
09.2018 - 06.2021

English Teacher

EduWiseUp Tutoring Agency; Botswana
05.2016 - 05.2018

Post Graduate Diploma - Education

09.2015 - 06.2016

Part-time Intern

University of Botswana - Archaeology Unit
03.2015 - 09.2015

Bachelor of Arts - Humanities in Archaeology and English

Uni. of Botswana
09.2010 - 05.2014

Office Assistant

University of Botswana - HIV & AIDS Coordination
09.2009 - 03.2014
Princess Thulisile KörnyeiCustomer Support Specialist (Total Service)